We are deeply committed to providing our customers with the highest quality products keeping their satisfaction and success at the core of our business systems. Our comprehensive quality management organization is integrated across the entire company – from the product development cycle to manufacturing operations and post-sales services – emphasizing sustainable, continuous improvement at every level.
SKYWORKS’ QUALITY MANAGEMENT SYSTEM
Our customer-focused, comprehensive business system aims to continuously implement improvement strategies, fosters data-driven management decisions and integrates our suppliers as partners.
- Delivering exceptional solutions to our customers
At Skyworks, we are committed to the never ending quest for perfect quality.
- No Field Failures
- No Customer Returns
- No Reliability Failures
- No Yield Loss
We have demonstrated our quality leadership and strengthened our commitment to customer satisfaction through formal, third-party registration to ISO 9001, ISO 14001 and ANSI/ESD S.20.20.
An internationally recognized Quality Management System standard that focuses on customer satisfaction and promotes the adoption of processes that add value, mitigate risk, advance performance and effectiveness and continually improve through objective measures.
Locations: Adamstown, MD; Andover, MA; Irvine, CA; Milpitas, CA; Mexicali, MX; Newbury Park, CA; Woburn, MA; Bishop's Stortford, UK; Cork, Ireland; Kadoma/Osaka, Japan; Ottawa, Canada; Singapore
An Environmental Management System (EMS) helping minimize environmental impact. Skyworks has been certified by one of the world's foremost EMS registrars, DNV TUV, to the world's most accepted system standard.
Locations: Adamstown, MD; Mexicali, MX; Milpitas, CA; Newbury Park, CA; Woburn, MA; Kadoma/Osaka, Japan; Singapore
A global standard for the Development of an Electrostatic Discharge Control Program for Protection of Electrical and Electronic Parts, Assemblies and Equipment, which covers necessary requirements for the design, establishment, implementation and maintenance of an Electrostatic Discharge (ESD) Control.
Locations: Mexicali, MX; Singapore
In the relentless pursuit to deliver exceptional solutions to our customers, our state-of-the-art manufacturing facilities employ multiple technologies and operate at the highest standards to execute our extensive product quality systems.
1. Reliability Stress Testing, Audits and Inspections
We conduct aggressive product qualification stress testing that includes HTOL, MSL Preconditioning, BHAST/Autoclave, Temperature Cycling, High Temperature Storage, ESD, Latch Up and Surge Testing. These tests are compliant to JEDEC standards. We also perform reliability trials on new designs and reliability assessments for low PPM problems to provide continual feedback to our manufacturing processes. We perform regular material inspections, supplier reviews and process audits as well.
2. Failure Analysis
We perform failure analysis in order to isolate root cause and eliminate failure mechanisms associated with our products and processes.
Skyworks uses mistake-proofing methods and implements quality tools to ensure the integrity of the manufacturing process controls. We propose process improvement opportunities based on analysis and validate critical changes, ensure foundry products meet quality goals and expectations, and manage material supplier quality activities.
High Temperature Storage
ESD HBM, CDM
Skyworks keeps the customer at the center throughout every phase of product design, development and manufacturing. We strive to guarantee that all specialized requirements are met, diligently resolving concerns and managing multiple types of RF products while minimizing return percentages. By fostering collaboration with our sales offices, we help facilitate initiatives and advocate customer interest within the organization.
We work to resolve complaints and manage all aspects of product quality and reliability. Through strong partnerships we are enabling our commitment to the never-ending quest for perfect quality.
RELIABLE SUPPLIER PARTNERSHIPS
Skyworks employs a hybrid approach to manufacturing – vertically integrating where we can create a competitive advantage or entering into alliances and strategic relationships for leading-edge capabilities. This unique model allows us to better balance our manufacturing capacity with the demands of the marketplace, while our internal capacity utilization remains high.
To maintain our high-quality standards, we have built a robust network of exceptional and reliable suppliers. We partner with our suppliers to not only obtain the required certifications, but also utilize tools that allow immediate access to the latest processes and product documentation, and enable continuous analysis of quality, delivery and customer impact data.